FAQ
The questions asked most often. Anything not here — write to us.
The diamonds
Yes. Chemically, physically and optically identical to mined diamonds: the same crystal, the same hardness, the same behaviour in light. Only specialist equipment reading the growth pattern can tell them apart.
Every centre stone is independently certified and laser-inscribed with its report number. The certificate travels with the piece.
We do not sell diamonds as an investment. Jewellery holds value the way a good coat does: by being worn for twenty years.
Ordering
Three to four weeks for a house design; eight to twelve weeks for a bespoke commission from the day the design is approved.
Yes. Book an appointment and we will have the pieces on your wishlist on the table when you arrive.
Yes, on the inside of bands and on the reverse of pendants. Engraved pieces cannot be returned, and we will remind you of that before we cut.
Almost always. It is a variation, not a bespoke commission. An advisor can price it in a day.
After the purchase
One complimentary resize within the first year. Some designs cannot be resized; we will tell you which before you order.
Thirty days, unworn, in the box, with the certificate. No explanation required.